FAQ
What types of products does Deeno's offer?
Deeno's specializes in a curated selection of stylish and comfortable two-piece ensembles. Our offerings include exquisite embroidery and luxurious fabrics designed to elevate any wardrobe, making them suitable for various occasions.
How can I determine the right size for my purchase?
To ensure the best fit, we recommend consulting our size guide available on the product pages. This guide provides detailed measurements for each size, allowing you to select the most appropriate option based on your body measurements.
What is the return policy for items purchased from Deeno's?
Deeno's has a 30-day return policy. Customers can request a return within 30 days of receiving their item, provided the item is unworn, unused, and in its original packaging with tags attached. A receipt or proof of purchase is also required.
How long does it take to process a refund?
Once we receive and inspect your returned item, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that additional processing time may be required by your bank or credit card company.
Are there any items that cannot be returned?
Yes, certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, sale items and gift cards are not eligible for return. If you have questions regarding a specific item, please contact us for clarification.
What should I do if my item is damaged or incorrect?
If you receive a damaged or incorrect item, please inspect your order upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly.
Can I exchange an item for a different size or style?
The most efficient way to exchange an item is to return the original item and, once the return is accepted, place a new order for the desired size or style. This ensures you receive the correct item without delay.
Do you ship internationally?
Yes, Deeno's offers international shipping. Shipping costs and delivery times may vary based on the destination. Please refer to our shipping policy for more detailed information regarding international orders.
How can I contact Deeno's for further inquiries?
You can reach us via email at info.deenos@gmail.com or by phone at +92482134388. We are here to assist you with any questions or concerns you may have.